(Un)Justifiable Cruelty
(Reposted from my Non-MLP Blog, "The Curve Zone")
Like many people of Russian descent, I suffer from the occasional temper. Today I had a brush with my own dark side. At work I lost my temper on a biller who had been making mistakes in her billing files. After I calmed down, I wrote an email apologizing, and then I spoke to the liaison for the biller’s company. I felt better after speaking to the liaison, who agreed with my concern, but as I hung up the phone I re