It's impossible to overestimate just how important feedback is for me as Pony.fm's lead developer.

While I do have a certain vision in mind for Pony.fm, at the end of the day, I'm building a site for an entire fandom to use. The alpha testing program has proven hugely successful so far, with feedback coming in through the Pony.fm forum and Skype group.

However, the Skype group won't scale once Pony.fm hits open beta (sorry! I have no interest in another encore of the "large community chatroom"), and heading all the way over to MLP Forums to request a feature or report an out-of-place icon is something I don't expect anyone other than a dedicated tester to have the patience for.

Clicking the "Submit Feedback" link in the navbar immediately brings up the feedback form:

It's nice and simple, to maximize my chances of users actually bothering to fill it out. The title field is optional, and the form is submitted via AJAX, so the page doesn't even get reloaded.

But Feld, I see forms like these on YouTube and every other multinational corporate site I go to. When I submit even the greatest of essays, for all I know, my beautiful words that any self-respecting webmaster would care about might be getting covered in frosting and fed to Pinkie Pie!

Ah, but that's where Pony.fm's feedback form is different! It is different because it is accountable.

After submitting the form, you'll be presented with a giant green checkmark and a link.... to a topic on MLP Forums?!

Yep, that's right: all feedback submitted through this form gets posted in the Pony.fm forum (which will be made public as soon as open beta begins), where I and anyone else can review what you had to say, comment on it, and get a discussion going. And, because Pony.fm and MLP Forums are both part of Poniverse, you don't even need to maintain two accounts to have access to both!

As Pony.fm's owner, you have my word that I'll personally read through every post made in the forum and make an effort to reply to everything I can.