As MLP Forums has grown, we've been forced to move from a ragtag group of moderators lacking any significant degree of organization to a ragtag group of moderators and administrators with a reasonable command structure and fairly clearly defined responsibility distribution. For the sake of increasing people's awareness as to what exactly goes on behind the scenes, and who is responsible for which portions of the community, our former resident Tech Chicken - Key Gear - put together the following descriptions of our various staff positions.
Head Administrator (Emperor/Imperator)
He who has great power should use it lightly.
- Seneca the Younger
The head administrator has the final word on decisions and is a part of the administration team. They deal with delegation of tasks, make sure that the rest of the staff are performing their duties and serve as the final say on decisions that need to be made. They also serve as a knowledge base for the team as this position is usually filled by one of our more experienced staff members.
Administrators are the gentle hands that guide the community. They are the equivalent of high-level customer service representatives at a bank. They have the tact, diplomacy, and patience to smooth over the righteous fury of a member, and they also have the technical chops necessary to dive in and hammer out a flaw before it inconveniences the members.
Let the welfare of the people be the ultimate law.
A large portion of the administrative staff busy themselves with the community, itself. They act as leaders of the moderation staff; assisting them in moderation and overseeing them in general, calming angry members and dealing with moderation disputes, diagnosing troublesome user account issues, investigating duplicate accounts, fixing permissions screw ups, watching over trouble tickets and acting as managers for community projects that do not require in-depth technical involvement. They are also responsible for creating and maintaining repositories like the FAQ and roleplay character database.
'Tech' Administrators & Technical Support Staff:
I found Rome a city of bricks and left it a city of marble.
A lesser amount of our administrative staff are the sunlight deprived folks that poke around in the background, obsessive compulsively analyzing every aspect of how the site functions, and seeking ways to improve it through technical or sociological means. They are responsible for programming site improvements, installing and upgrading IP.Board applications/hooks, debugging the site when something breaks, communicating with IPS via IP.Board trouble tickets, answering technical support tickets, pushing all the buttons in the case of a DDOS attack, and other technical things like that.
- Lavoaster (Technical Administrator)
- Tinker (Tech Support Pony)
- DDR ( Oncoming Technical Administrator)
Team Leaders (Captains/Centurions)
He who has never learned to obey cannot be a good commander.
Team leaders are the resident experts on moderating specific areas of the site, and can be either admins or moderators. Because of their expertise, they are considered to be the leaders and relevant authorities within their domains. In addition to all of the duties of normal moderators, team leaders have a higher level of responsibility.
Team leaders are responsible for providing guidance for the moderators in their areas, keeping an eye on their areas to make sure that things are polished, coming up with technical or sociological improvements and forwarding them to the administrators, writing and maintaining area specific guides, forwarding procedural improvements to the site owner and other administrators, and shouldering the general responsibilities of moderators.
- PathinderCS (MLP:FIM)
- Dark Horse (Beyond Equestria)
- Lightwing (Canterlot)
- Randimaxis (Roleplay World)
It is not by muscle, speed, or physical dexterity that great things are achieved, but by reflection, force of character, and judgment.
Moderators are the primary defense line against whatever is thrown at us. They have the ability to roam across the entire site, answering reports and keeping an eye on user behavior. Moderators also work on moderating blogs, status updates, and user accounts, as well as topic moderation and section responsibility. All moderators are 'global', in the sense that they are capable of moderating any section whatsoever. That said, all moderators have a section of the forum that they focus on, either because they have a personal interest in that section, or because they are incredibly active there.
Moderators have access over the warning system as well as being capable of hiding and editing posts/topics when necessary. They are responsible for keeping their sections polished by dealing with arguments when they arise or (more ideally) before they arise, tweaking tags and topic titles to better match the content of a topic or to correct grammar errors, proactively prowling their sections for things that have not yet been reported, issuing warnings to rule breakers, and dropping trains on trolls when they appear. They are also capable of moderating the blogging system and keeping an eye on status updates.
MLP Forums Sectional Staff (Soldiers/Milites)
Great empires are not maintained by timidity.
My Little Pony: Friendship is Magic Team:
Octavia's Hall Team:
Beyond Equestria Team:
Roleplay World Staff:
Poniverse Staff (Specialists/Immunes)
Here is a field open for talent; and here, merit will a have certain favor, and industry is graced with its due reward.
Poniverse staff are the remarkably skillful individuals that are trusted with the task of maintaining and operating certain parts of the community. They are like engineers or artists, dedicating substantial amounts of time to building and shaping aspects of the community. While they do sometimes moderate within super-specific areas of MLP Forums, their developmental or overseeing responsibilities are their top priorities.
The Equestria.tv team looks over our official streaming service, EquestriaTV. There, we watch pony videos, pony marathons, new episodes when they come out, non-pony related movies every Friday, and other things periodically. In addition to moderating the stream, these staff members update and take care of the Equestria.tv section, where announcements regarding the stream are posted. 8^)
Developers are the right-hand assistants of the technically-focused administration members. They are experienced with code, and build new components and fancy bells and whistles for the community by working with each other and the administration. Unburdened with the responsibility to take care of and fix the forum when it experiences errors like the admins, Developers are almost entirely free to build and create new hooks and features, which in turn helps out the administration.
Public Relations Staff:
The Public Relations staff are here to handle everything to do with the off-site community, whether it be Steam, Facebook, Twitter or Deviant Art. They will be here to answer questions and keep everyone informed of any site news so that you are never in the dark.
- LadyMercury (PR Lead)
- Batbrony (PR 2nd, Social Media Lead, FiMFiction)
- DiscordPF (Conventions & Staff Writer)
- ZOMG (Merchandising)
- Crecious (Twitter)
- Treble Sketch (DeviantART)
- Lablayers (Designer)
- SIII (Newsletter Head)
- Rainbow Skywalker (Newsletter)
- General Solar Magus (Newsletter)
These Poniverse Staff members do not fit in any other category. The jobs that they perform vary on an individual basis.
- Mailmare (Mysterious rogue bot pony)
Administrator, Moderator or Poniverse Staff; regardless what position someone was given, all previous staff are marked by a special 'Retired Staff' group after they've officially left staff. Though 'being able to help out the community alone should be reward enough' is an ideal sentiment, we also want to let people know that their work is truly, truly appreciated outside the people they meet and become friends with on staff. This is a small token of that gratitude.
This said, former staff receive no immunity whatsoever from the rules from this parting token. Should someone decide to become a disruptive presence on the forum, they'll be dealt with just as any normal member is.
If you have left staff and have not received your Subscriber status after an allotted 48 hour period, please send a private message to an Administrator.