I suppose it isn't exactly a secret that we've lost a few staff members recently, with the remainder being shuffled around a bit. One needs only look at the section moderator group - or what remains of it - in order to notice this.
I know a lot of you are curious as to just what in the seven blazing hells is going around here... rather than force everyone to sit around and speculate on matters, most likely reaching horrifying and probably inaccurate conclusions I figured it'd probably be a good time to talk a little bit about what goes on behind the scenes here.
For those of you that are not in the know, as it were, next week - October third - marks MLP Forum's first birthday. By that time we will have amassed roughly eight hundred thousand posts, and over seven thousand members.
I believe those two numbers deserve a moment of consideration. Say it with me, now - "holy shit!"
When this forum went up, nobody had any idea that it would grow nearly to the size that it has, nor did anyone expect it to do so so quickly - quite frankly the speed at which this place has grown managed to outpace the speed at which we, the staff, were adapting to it and dealing with it. Early on there was little need for much in the way of organization - the forum was still young and relatively small; it was easy to deal with and keep things under control.
Then we started getting roughly fifty zillion posts per second.
Then, in order to deal with that, we recruited approximately two hundred billion moderators, or roughly one boat load.
Suddenly, though it should have come to no surprise to anyone, our lack of organization and less than perfect communication started to bite at us a bit. It started gently enough, just an occasional nip at our ankles, but quickly grew to the point that it was really starting to bite us in the collective and proverbial buttock. Bit of a pain in the ass, really.
At the moment our primary focus is resolving these issues that have plagued us - with that in mind, we have been taking good, measured steps toward mitigating them.
One thing we're doing is creating a proper organizational hierarchy. I realize that this probably sounds like a pointless waste of time for a forum of all things to most people, but when you've got a massive and multifaceted community that has proven itself to have ridiculous growth potential, it's a good idea to make sure that everyone knows exactly what they should be doing - what areas they need to be focusing on, which tasks fall within their domain, and who is best equipped to provide assistance with whatever they may be faced with. By listing all of this out, it allows us to see who's workload is too large, and who can help lighten it without being overburdened themselves. This, in turn, will reduce strain on the staff, and help keep them from feeling potentially overwhelmed or disgruntled.
In addition to that, we are going to be bring on additional staffers - since the 'boat loads' incident we've lost about nine moderators, a decent portion of which were fairly established and experienced staffers. Quite frankly, we need additional boots on the ground - while September has been relatively slow in terms of post counts compared to July (due in no small part to that accursed thing called school, no doubt), I don't think it is any stretch to say that there is a bloody good chance that we're going to be hit pretty damn hard once season three starts. We need to get people in place, trained, and ready to go - before the new season inspires another upswing in activity. This is especially important because many of us are already feeling stretched a bit too thin for our liking at our present staffing level.
We realize that appointing new moderators is kind of a sensitive thing, but it is vitally important for the sake of preserving the sanity of the existing team. Seriously, we're a bit out-gunned over here by you guys, so try to be gentle when the Boat Loads sequel comes to a theater near you. We're probably not going to bring a huge ton of people in all at once (for practical reasons, it's easy to mentor and train folks when you bring them on in smaller groups), but will instead probably have a multi-phase recruiting process in place.
In addition to the above, we've also got a few things cooking in the back room (not meth, I can assure you) to help smooth things out and make things flow a bit better. Most of it's fairly mundane, and a bit too boring for me to want to bother talking about, but I can assure you that it's all very vital. Strategic stuff, munition stockpiles, and all that sort of hogwash.
At any rate, I guess the point of this massive chunk of text is just to reassure you lot that things are all fairly kosher back here. We recognize that some (though not all) of the departures we've faced have been a result of issues in our own internal management, and are doing what we can do to resolve them, and keep the issues that have cropped up from causing any additional damage and frustration - there are issues, but there are also solutions.
With all of that said and done, I'd also like to assure all of you that the remainder of the staff is completely dedicated to the site and community, and will continue to do everything in our power to see it succeed and reach its full potential. Everyone on the team loves this place, and the people here - otherwise they wouldn't (or shouldn't) be donating their free time to keeping the place going.
Before I wrap things up completely though, I'd like to give Arylett a shout-out for all of the work she put into roleplay world, and this community as a whole - she was exceptionally active as a moderator, and a damn good member to have around - we will miss her quite a bit.