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remember kids, one day you'll be the old person not understanding how technology works
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My brother worked as a volunteer at the local library all of last year, and told me about how a man, probably about 20-30ish years old, once came in and asked if he could use the public computers. My brother gave the guy a login slip and directed him to a free terminal, and the man went over, sat down, and simply looked the computer over for a few minutes.
Then he came back to the counter where my brother was and asked very politely if my brother could show him how to use a keyboard and mouse.
It's amazing the things we take for granted these days.