Totally Lyra

@Sparklefan1234 I didn't say that.  I said it's something beyond my own reach. I believe there are ponies who could help you, but unfortunately they always appear to be busy.

@Rikifive Oh, I get it now! "Support" as in "It'll be ok, buddy.". 

@Sparklefan1234 Kinda, yeah.  I saw an extension/plugin, that would add the option for staffers to nicely edit member's join date within the forum software, but it's not free, so rip. Without that, one has to dig in the database and look for it manually or something I presume. That's where things get tricky and why the admins you asked weren't able to help. There, I myself don't know who is in charge of what exactly to be honest. Hard to reach those ponies in general anyway.