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I have lost my account, Silver Bolt


Silver_Bolt
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What exactly happened when you tried to reset the password? And, to clarify, were you attempting to do so on this page?

 

Make sure to refresh your email inbox and check your spam/junk folder if you still don't see the email with the link to reset your password.

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Let me ask you:

  1. What was the account name?
  2. When was the last time you logged in?
  3. Did you change the email or password in the past?
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What exactly happened when you tried to reset the password? And, to clarify, were you attempting to do so on this page?

 

Make sure to refresh your email inbox and check your spam/junk folder if you still don't see the email with the link to reset your password.

It allowed me to reset my password without issue, however, the new password wouldn't let me in either

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It allowed me to reset my password without issue, however, the new password wouldn't let me in either

 

What is the exact error you see when you try to login? If you could take a screenshot of it, that'd be great.

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Let me ask you:

  1. What was the account name?
  2. When was the last time you logged in?
  3. Did you change the email or password in the past?

 

1.) Silver Bolt

2.) A long time ago, I normally just stayed logged in.

3.) No, never

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What is the exact error you see when you try to login? If you could take a screenshot of it, that'd be great.

 

Ahh you beat me to it, lol.  However, yes, a screenshot of the problem would be easier to identify. 

 

1.) Silver Bolt

2.) A long time ago, I normally just stayed logged in.

3.) No, never

 

Alright, give me a few to search members list and see if its there.   EDIT: I found your account, so thats the good news.  Alright, did you log into any other computer, other than your main PC.

Edited by Thunder-Wing
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What is the exact error you see when you try to login? If you could take a screenshot of it, that'd be great.

http://imgur.com/FA0YZPT

 

Alright, I have taken a screenshot of the issue

 

 

 

Ahh you beat me to it, lol. However, yes, a screenshot of the problem would be easier to identify.

 

 

Alright, give me a few to search members list and see if its there. EDIT: I found your account, so thats the good news. Alright, did you log into any other computer, other than your main PC.

http://imgur.com/FA0YZPT

 

Here is a screenshot of the issue. No I have not logged in on any other computers. I am glad you found my account, though!

Edited by Dawn Rider
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http://imgur.com/FA0YZPT

 

Here is a screenshot of the issue. No I have not logged in on any other computers. I am glad you found my account, though!

 

Alright, that's good news, that you didnt log into other PC's, b/c sometimes that would cause sign-in glitches.    As for the screenshot, did you check anything minor, like spaces, spelling, etc?

Keep in mind that display names will not affect login names. Sounds more like you forgot your login name than password.

 

Daring..............i just remembered after you said that.  @Silver..........do you remember the first Login Name you signed up with, b/c that may be the problem.  You need to plug in your Login Name, not the display names.   I hit me, b/c my login name was what I registered, and I changed the Display name here, however, everytime I logged in, I had to use the original name. 

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It allowed me to reset my password without issue, however, the new password wouldn't let me in either

 

 

@Silver_Bolt, I've done investigation into this matter and have been unable to find much of use. 

 

The only possibility I can think of at the moment aside from a technical problem is that you accidentally tried to login with your old password. I would recommend resetting your password once again and making sure you attempt to login with the newest one.

 

If that doesn't work, I will notify other individuals regarding this matter to ensure that it is resolved if at all possible.

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@Silver_Bolt, I've done investigation into this matter and have been unable to find much of use. 

 

The only possibility I can think of at the moment aside from a technical problem is that you accidentally tried to login with your old password. I would recommend resetting your password once again and making sure you attempt to login with the newest one.

 

If that doesn't work, I will notify other individuals regarding this matter to ensure that it is resolved if at all possible.

I appreciate that, it means a lot to me. I will try one more time

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I appreciate that, it means a lot to me. I will try one more time

 

 

Were you able to login to your original account yet?

 

Another suggestion, if you haven't solved it yet...I noticed in your screenshot you don't have an underscore in your username. Yet I see you have an underscore in your screen name on the forums. Perhaps adding one in, to your login name, will solve the issue?

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