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Commander Frost

Technical Issues Poniverse Login Error

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Whenever I try to login into Poniverse I get this error.

rTodXja.png

 

Yet I'm logged in on MLPForums.

(I covered my username)

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That looks like a technical problem. File a tech support ticket so the IT team sees it. 

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Does this still happen when you type your username and password in manually?

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Here are some methods:

 

Method #1

 

Try to use another browser

Google Chrome or Firefox

Or use Chrome Canary or Firefox Beta

 

Method #2

 

Try to password reset your account.

Maybe that should work.

 

Method #3

 

Reïnstall your browser (Don't do that if you use IE)

It could solve the problem too

 

If the problem may exsists you should contact technical support.

 

 

~PrincessLunaFilly

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Does this still happen when you type your username and password in manually?

Yes. I've tried to type it in manually

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Yes. I've tried to type it in manually

If you try logging in with a private window (incognito), does it work? With the fields being highlighted in yellow, it looks like auto-fill might be breaking something.

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Hey, , This issue should have been resolved, but I just checked and saw that we didn't confirm with you. You still having login issues?

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Locking as this issue was resolved.

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