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I <3 You, Air Trekkers!


Otter

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(Let me be clear, I'm not trying to sell a product to you with this post. I just wanted to share how much I love Air Trekkers.)

 

So I've been wanting to upgrade my jumping stilts ever since I got 'em. Sure, they work well enough, but this particular model was intended for tiny little imps (children) and as such, I couldn't reach the appropriate jumping height necessary for flips and the like. So today, I went to order some a new pair. air-trekkers.com had a clearance sale on last year's model. The only difference between last year's and this year's model was the leg strap, which was no big deal for me. So I placed a pair in my cart, went to checkout, and there was an error with shipping. I tried multiple times, each ending in the same result. So, I decided to use their phone number and see if I could order over the phone. I dialed the number, and within 5 seconds, a representative answered. He was superb. He was attentive, courteous, and he seemed to actually care about what I had to say. I told him about the shipping conking out for some reason. So he upgraded me to this year's model ($299) for last year's price ($230). He also knocked five bucks off the cost of shipping, since Oregon and Colorado are relatively close to each other.

 

This was the best customer service experience I've ever had. This is why I love small(er) businesses, they actually take the time to care about their customers.

 

But great customer service is not the only reason I love Air Trekkers so much. They also manufacture the best products for the best price, according to my research. (And thus we enter into the boring, historical part of the post. If you don't like history or boring things, you should probably leave now.) For you see, back in the mystical years long past, or in other words 2003, a man by the name of Alexander Boeck patented jumping stilts. He owns the exclusive rights to the design of jumping stilts. For a while, there was only one factory that manufactured jumping stilt parts, so every pair was essentially the same, no matter what brand it was. However, in 2011, Air Trekkers acquired their own factory to produce their own exclusive parts. This means that while all the other brands are basically the exact same thing, Air Trekkers are lighter and stronger (and better looking, in my opinion). And they have the best price in the business.

 

(Again, just to make myself clear, I'm not trying to sell you these things. All I want to do is share why I think Air Trekkers are so great.)

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