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Average support ticket response time?


FractalMoon
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Hey everyone, I was just wondering how fast a support ticket is usually resolved on the forums. I posted one about a week ago now, and I haven't gotten a response. I'm just wondering whether I'm supposed to freak the f*message redacted*k out or just wait for a few more days/weeks/months/years/decades/millennia/eons/etc.

Thanks in advance,

-Fractal

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It depends on the severity and difficulty of the ticket. If its not a serious issue in comparison to another issue, then that issue will generally be fixed first. And if the issue you brought up is a complicated one, then it will generally take more time anyways.

Its just a matter of patience. Your ticket hasn't been forgotten about, 

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Seems as if this has been answered :P
So Im gonna lock the thread up now. Have a great day!


sm2y3Eq.png

Goddamn right, you should be scared of me

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