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Keep getting signed out


Iridescent Quill
Go to solution Solved by Marcato,

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Hello, love the site, but there's one really frustrating issue. I keep getting signed out of the site every time I look at a different post on your site. Just navigating to this part of your site to ask why it is happening I got signed out several times. It is very annoying and though I have the box checked to remember my username it never remembers so I have type out everything over and over again. Please help! Thanks.

  • Brohoof 1
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(edited)

Hey Novalee, can I ask you a couple questions?

 

Can you check your browsers settings and tell me if you have cookies enabled? Also if you're using firefox or google chrome what sort of extensions do you have installed for them?

Edited by Silver Marcato

~Relax and enJOY life. True joy is a BLESSING.~

~Musician, poet, writer, and all-around storyteller~

Interests: Old literature, ancient history, MUSIC, fantasy, anime

Best Pony: Tiaaaaaa!

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I tried clearing cookies and so we will see if that works. Of course all of my passwords were taken out for other sites when I did this so now I'm having trouble remembering my passwords for things like Facebook. :(

Also, there is no option that I see to stay logged in, unless you mean remember me and I always have that checked but it never remembers who I am :(.

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Just clear your cache. Restart your browser. And keep your cookies enabled and clear them. And if that doesn't work, then try a new browser. I suggest Google Chrome if need be.

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Ok so I tried all of those options and no go. But I switched to google chrome on my iPad since safari isn't great anyway and I've been jumping around the site and have not been signed out yet. So, fingers crossed, my issue has been resolved by switching browsers. Thanks for the help all!

  • Brohoof 4
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Your welcome. I hope your signing out problem won't happen again. If it happens on Google Chrome, clear the cache and cookies. Remember that. Now you can be on Mlp Forums and not be signed out!

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I'd classify this issue as resolved then. Although safari doesn't seem to be cooperating, it seems to be an issue with the browser itself if all of that wasn't able to fix it. Maybe in a couple days (or weeks?) try Safari again and see if it works. Sometimes these things just need time. 

 

With that I'm locking this thread up. ;) Glad to see you found a solution. 

  • Brohoof 1

~Relax and enJOY life. True joy is a BLESSING.~

~Musician, poet, writer, and all-around storyteller~

Interests: Old literature, ancient history, MUSIC, fantasy, anime

Best Pony: Tiaaaaaa!

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