Unable to log in through iOS

[Prisma Lights 4]

Recently I bought a new iPhone eight, but for some reason I can't log into forums through it. I've tried multiple browser, but when I input my information into Poniverse, it loads a second, and then I received and error message that reads, "Safari cannot open the page because too many redirects occurred." I have gone into the settings and toggled pretty much everything, but I still receive the same message. I'm unsure whether or not this problem is caused by the phone or the site, but I'm a pretty big mobile user and haven't encountered a problem with it till now. I can log into Poniverse itself, but I'm unable to get into forums through there still. Any advice would be helpful! 

[Venomous 18,813]

@Prisma Lights

Have you tried turning off the Prevent Cross-Site Tracking?

[Prisma Lights 4]

@Bakugou Is My Man <3

Yes, I have attempted that. I still receive the same error message when it's off. I'm unsure whether or not the issue is with my phone or the site. Regardless, I'm just hoping there's someway to connect to the site through my new phone. 

[HeavenSunset 1,867]

This might occur when you open a page that is redirected to another page, which is then redirected to open the original page.

This issue relates to outdated redirect information in your browser cache or cookies. To find out:

1. Choose Safari > Preferences from the Safari menu bar.

2. Click the Privacy icon.

3. Click Manage Website Data.

4. Use the Search field to find the name of the redirecting website, then select the website and click Remove. Safari then removes all stored data for the website, including cache and cookies. This might sign you out of the website or change its behavior.

5. Click Done, then close Safari preferences.

If the issue continues, repeat these steps, but instead of clicking Remove for the redirecting website, click Remove All to remove stored data for every website you've visited in Safari.

Edited August 22, 2019 by RainbowDashFan124

[Jeric 46,834]

As the question was asked and answered by either a staffer or user who was correct, we will be closing this question out. Thank you as always.