general questions Account deletion

[Guest]

Is it possible to have one's account deleted, or at least closed in some way? 

[碇 シンジン 27,433]

Actually I was wondering about that too in the light of the GDPR's Right to erasure (‘right to be forgotten’)

[Mercury 455]

Indeed, if you'd like to request it and are an EU resident, we comply with it as required by law. There'll be a more automatic process in the future, but for now emailing your request to ops@poniverse.net with the email you registered with and confirming your information with our ops team we'll delete your account.

[Passion 3,484]

1 hour ago, LadyMercury said:

Indeed, if you'd like to request it and are an EU resident, we comply with it as required by law. There'll be a more automatic process in the future, but for now emailing your request to ops@poniverse.net with the email you registered with and confirming your information with our ops team we'll delete your account.

Since it seems you are changing policy on account deletion (or rather, altering your approach as necessary), I believe this article requires to be reviewed and rewritten.

 

I haven't looked in-depth, but perhaps entire FAQ section might use a little refreshment.

[Jeric 46,860]

The entire FAQ is definitely in need of streamlining and updating ... it's on the list.

 

[Guest]

17 hours ago, LadyMercury said:

Indeed, if you'd like to request it and are an EU resident, we comply with it as required by law. There'll be a more automatic process in the future, but for now emailing your request to ops@poniverse.net with the email you registered with and confirming your information with our ops team we'll delete your account.

So my account could be completely annihilated - thank you for the advice, I might have to consider!