Awful customers.

[SkyDream 315]

I'm the kind of person that really likes to believe there's a lot of good in everyone, even if you have to dig deep to find it,  but there also seems to be some undeniable trend in a tiny percentage of the population that seems to actually struggle to fight against any kind of benevolence in people and just be all-around irritable because it's fun. 

 

So here's a topic to discuss any unbelievable and awful interactions you've had with people over the past -x- number of years your heart has been beating.   Whether it's a customer or client you've interacted with personally, or someone you've witnessed from afar or second-hand, post it here!

 

 

 

I have so many stories I couldn't possibly reproduce them verbatim here.  I may as well just link to them where I had originally posted them.  Theoretically, they're worth the ctrl-click to read them in a new tab, from what I hear.  They don't need a title here.  Just a few moments of your time.  I will read yours as well, I promise.

 

EPIC STORY, The persistence of customer,,  awesome prank call, taking "oblivious" to the extreme, I don't understand the question, some scammers are strange, Stupid vandalism, And I called him "porcupine throat", This woman has more balls than a ball-pit, Strange things I find on the shelves, Nope (Really funny), The Infinite Man, The ol' key mixup, A guide: How to be oblivious.

 

Whew.  Nice amount of reading there.  Definitely look at the first one - It's a jaw-clencher.   Now share some of yours!

 

 

EDIT:  Be sure to let people know where you work (Not specifically in that town) and what you do!  It puts things into context a lot better.

Edited October 23, 2013 by SkyDream

[Bucky McGillyCuddy 956]

Line 12 of that EPIC STORY made me laugh so hard. The way he worded it was amazing.

 

I've had a customer buy a brand new PSP and come back about 1 minute later after rummaging through the package on my counter and ask me how does he know if it works or not (really?)? To put the battery in and check I'd have needed a very small screw driver which we didn't have so I explained that if he get's home, put's the battery in and finds out that for some reason doesn't work he can return it without any problem. But no, he said he had a plain to China to catch in 30 minutes (the nearest airport is at the very minimum a 45 minute drive away) so I suggest that if he's that uncertain about it not working he can return it right away and that he'd have to go to the front desk for that to happen but no, he wanted me to refund him (which I'm unable to) at this point he was swearing and making a hugely unnecessary scene for absolutely no reason. I and other staff who had to deal with him suspected that he'd been on drugs at the time. In the end he walked out angrily with his PSP.

 

As for the trip to China (which was a total lie) he was in the store the very next day. I even served him again and I don't think he even remembered me. 

[LittleRawr 679]

I don't really have any stories to share, but I have to say, these are really funny(makes me a little guilty to say it, considering what happened in the EPIC STORY...)

 

The last one honestly boggled my mind. I can't even think of a word to describe it.

[Shanks 10,816]

Most customers I have dealt with have been okay but I have dealt with a few that have seriously made me want to jam my fist so far down their throat that it would come out the other end. The one customer that made me want to do that more than anything was one I nicknamed "assface" and made a blogpost about a while back.

 

http://mlpforums.com/blog/456/entry-2482-that-was-incredibly-rude/

 

Of course the worst ones are usually the ones when I am up in the checkstands (I am backup checker in addition to being a dairy clerk). I run into the entitled ones who think their shit dosen't stink every now and then like this one lady who threw a fit because I forgot to say "thank you" after ringing her up or the one guy who apparently thought I had eyes on the back of my head and started yelling at me because I didn't see these coupons he had until after I was done with his order. Then there is the brain dead imbeciles who for whatever reason can't seem to understand the phrase "checkstand 3 is now open". I realize that half of the customers can't speak English but I use body language, hand signs and everything else I can think of including the intercom. You would think these people would want to pay and get the hell out of there and lord knows I want them to so I can get back to my duties as a dairy clerk so what is the fricken hold up?

[FoxyCryptid 4,330]

Worst I've gotten is some-guy trying to grab my ass because he though I was a woman from behind while working for school credit at Hy-Vee(in his defense, my hair is absurdly long and feminine, especially when clean).

 

As for being a witness, the worst I got was some old leading mocking me behind my back for something I said the checker after I helped her with something out of sheer-kindness when i could have told her to just go find an employee.  

[SkyDream 315]

Urgh, that kind.

 

Reminds me. A few months ago, I thought the PSU in my computer fried, so I walked to the Best Buy half an hour away from me to see if they had a new one. While in there, some lady thought I worked there and began asking me questions. I generally think of myself as a cooperative, amiable team player that ascends beyond the word "team," so I answered her questions as best as I could. She was dismissing or ignoring any subtle clues I gave her that I didn't work there, but her questions were getting answered, and she would have saved quite a bit of money if she followed my advice, and knowing what that's like myself, I stuck with her.

 

Eventually, all of her questions were answered and she had a full hand-load of stuff. (I was carrying some of her stuff for her at that point. I have no idea how that happened. o_O' ) When she wanted me to check her out, and I told her we should find someone who works at the register, (Because they do have check-out stations that aren't isolated to the actual registers.) and she thought I refused to check her out, she flipped out and literally threw everything in her hands at me and threatened to sue the store for I don't even know what.

 

At that point, I had no idea what to do with all the stuff we had picked out, so I pretty much had to drop it by the side of the register in case she returned. Seriously there were barely any employees in the store. Nobody near the computer area. No wonder she thought I worked there.

 

I'm shopping around for the PSU half an hour after I had entered, and out of the corner of my eye, I see a manager of the store talking angrily to a number of employees. He was yelling about wanting to know who had helped a person and refused to do their job, and "that's not what we do here at Best Buy," and other acidic stuff. I didn't want to get yelled at or anything, so I just slunk out to the register with my PSU, paid, and pretty much left a trail of flames behind me as I ran the dickens away from there. x X.

[Troblems 5,617]

I used to work at Starbucks. I was working the drivethru, and some woman was pissed about the line, so she pushed her coffee at me hard enough to knock it over. Her hot coffee. It was the start of my shift, and not my fault the line was that long.

 

Luckily, because of all the layers I was wearing, it didn't burn me but I went in the back room and raged a little.

 

I also got to go home, because I was quite sticky.

[Geminii 71]

I worked at Taco Bell when I was younger. Hungry people can be real jackasses. This guy wants to see a manager for some gripe. The manager fails to satisfy him and returns behind the counter. The angry man then begins to vent on me over how bad the service was and this and that. Ultimately yelling

 

"I AM GOING TO REPORT YOU THE BETTER BUSINESS BUREAU AND HAVE YOUR JOBS!"  Implying getting us fired.

 

I started laughing. Angry people reallllly hate being laughed at. Anyway, after my chuckle I asked him if he thought I couldn't find another shit job dealing with assholes like him for minimum wage. He stormed out the door and we never heard anything as a result.

 

Another job working at Rite Aid, formerly Thrifty's, which had an ice cream bar inside: Food safety first, when you enter the ice cream area you must wash your hands of course. I did, then rang up this older lady and was about to start scooping her ice cream. She snapped at me for not washing her hands after handling her "dirty money".

Okay, she was in the right for saying this, money is quite filthy. I wash my hands and scoop up her cone and begin to hand it to her but stop as she reaches for it and pull it back, asking if she'd like to wash her hands before I give it to her. Hey, she touched the same money, right? It came from her damn purse. She snaps "NO!" and snatches it from my hand when I put it within reach.

My supervisor was behind me and had to turn her back to avoid being seen laughing as I did this. Then gave me a pat on the back for sticking to the bitch, even though it was wrong.

[squareyes 153]

I haven't had a job yet due to a lack of job vacancies nearby, though I have had several expiriences with managing kids as part of a sports leadership award which has been pretty interesting.

 

A few weeks ago, I was given this one class of eight year olds which were being quite dfficult to handle. They would complain about running in short bursts. Short bursts that involved passing a ball then running about 5 metres/yards. "My ankles are twisted" "Mine are twisted five times"

 

At one point, one of the boys was complaining about working with a girl IN A GAME OF CATCH!! Standing in one place and passing it back and forth.

 

I may sound like I don't like kids from this but I do. They're just very different to teens like me. I had a great group of ten year olds the over day which were really enjoyable to work with.

[JennaMarie 2]

I work retail at Future Shop (if you're American, think of Best Buy) as a computer product expert... AKA salesperson. It's part of my job to assess each customer and show them to computers that meet their budget and needs. To say that the employees are ''engaged'' with customers is an understatement (we are even supposed to call them after the sale to see how they like their product).

 

I understand that not everyone wants assiatance when they go shopping. I am one of those people... I just like to find what I want, talk to a sales associate if I have a question and then buy whatever it is that I want. I totally understand if someone tries to avoid me and end all conversations I start. I get it.

 

But what drives me ABSOLUTELY BONKERS is when I ask an open ended question like "Is it still raining outside?" and they respond with "I'm just browsing thanks".

 

...

 

Happens so much you wouldn't even believe.

[Zygen 6,066]

I don't work and haven't really worked yet so far currently, which I'm happy not to be a slave to work, while it lasts :/.

 

Which also means I never had to deal with any customers myself.

 

But my gosh, some people go of for the dumbest stuff... Random women in Walmart will just start complaining and yelling and its just annoying, the employes are people to don't ya know woman?

 

So yeah, happy not to have to worry about putting up with any crazed customers.

[Shanks 10,816]

Apparently Jesus Christ came into my store today, oh wait never mind it was some arrogant prick who thought his shit didn't stink. I can't believe I could possibly confuse a pathetic piece of filth like him for Jesus. Here I am at the hellhole I call work still sick from the flu, hopped up on enough cough medicine to put an elephant to sleep completely out of it and I am up in the checkstands aka torture chamber for at least half the time and I get mentally drained up there even when I am perfectly healthy. So I ring up mr prince charming and it seems like he is ready to pay so I take the money and he gets on me like I committed some infamous crime of something. His royal pain in the ass tells me how he the chosen one works in customer service too and that he dosen't appreciate having money grabbed out of his hand and that if I do it again he will tell my manager. I tried to tell him I didn't intend to do that, and that is indeed the truth but hey apparently mr perfect who knows everything ever about customer service never makes even the slightest mistake and I for making a small one am worse than Hitler, Satan and Stalin put together.

Edited October 26, 2013 by EarthbendingProdigy