Jump to content
Banner by ~ Kyoshi Frost Wolf
Guidelines

Not getting emails for anything

Celli

By Celli, User

 Share
Go to solution Solved by Lightwing,

Recommended Posts

Celli

Celli 4,339

I don't know why, but I haven't been getting emails for anything, status updates, post quotes, nothing.

I tested switching emails and I got one from Poniverse but nothing else.

Link to comment
Share on other sites
Jeric

Jeric 46,866

I don't know why, but I haven't been getting emails for anything, status updates, post quotes, nothing.

I tested switching emails and I got one from Poniverse but nothing else.

Go ahead and open a Support Ticket for this one Celli

 

 

Link to comment
Share on other sites
Celli

Celli 4,339

  • Author

Go ahead and open a Support Ticket for this one Celli

How do I do that? I've never known we use support tickets.
Link to comment
Share on other sites
Lightwing

Lightwing 12,978

  • Solution

How do I do that? I've never known we use support tickets.

Opening Support Tickets is really easy. All you have to do is:

  • First, go to the Client Area:

NOV2pZG.png

  • Now you'll see a list of options. Overview, Purchases.... Click on the one that says Support:

v26IBFg.png

  • Next you'll see this screen, where you must press New Request

55sYaxG.png

  • From this point, it is an straight shot. Write about the issue that you are having and all that, and send it, in this case, to our Technical Issues / Bug Reports center, and once you are done, click on Submit Request.

KXdD1F4.png

 

Did this helped you?

  • Brohoof 1

image.png.8e9433fb39e5efb3a8b6962a9051fd32.png

~~ Forum Rules - Forum FAQ - What do you think of me? ~~

Link to comment
Share on other sites
Guest
This topic is now closed to further replies.
 Share
Go to topic listing
×
×
  • Create New...