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Not getting emails for anything

Celli

By Celli, User

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Go to solution Solved by Lightwing,

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Celli

Celli 4,352

I don't know why, but I haven't been getting emails for anything, status updates, post quotes, nothing.

I tested switching emails and I got one from Poniverse but nothing else.

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Jeric

Jeric 46,890

I don't know why, but I haven't been getting emails for anything, status updates, post quotes, nothing.

I tested switching emails and I got one from Poniverse but nothing else.

Go ahead and open a Support Ticket for this one Celli

 

 

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Celli

Celli 4,352

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Go ahead and open a Support Ticket for this one Celli

How do I do that? I've never known we use support tickets.
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Lightwing

Lightwing 12,980

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How do I do that? I've never known we use support tickets.

Opening Support Tickets is really easy. All you have to do is:

  • First, go to the Client Area:

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  • Now you'll see a list of options. Overview, Purchases.... Click on the one that says Support:

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  • Next you'll see this screen, where you must press New Request

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  • From this point, it is an straight shot. Write about the issue that you are having and all that, and send it, in this case, to our Technical Issues / Bug Reports center, and once you are done, click on Submit Request.

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