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Support Ticket Thread Annihilation: Project 'Eyesore Elimination'


NavelColt

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For those of you who remember, I made a nifty thread back in mid-November, where I established one of my defining moments as the self-proclaimed Maintenance Manager around the forums, by going around the key locations for discussions on our board, and nuking (hiding) every single thread that was ever locked for being a duplicate. That yielded about seventy to eighty topics in all, I recall.

 

Well folks, welcome to the carpet bombing of topics, part two: The Feedback Forums Massacre.

 

As some may know and some may not, the Support Ticket System was established back in August of this year. Since then, every single 'I need halp' topic that's been posted in Feedback & Suggestions has been locked, and redirected to the support system for help instead. As some members have brought up a few times in the past, these topics pile onto each-other like legos, and before you know it, boom, mountain of locked threads.

 

No moar.

 

I've gone through the five most recent pages of Feedback and Suggestions, and nuked the thirty some odd topics that were locked by our Mutli-Moderation Suite ever since it was established. Aka, that little message telling you to go use Support Tickets :3

 

More importantly, just like how I will continue to nuke locked duplicate threads in our more populated discussion forums as they pop up, so too will I be killing topics in the feedback section that are locked for being support ticket questions. I'll wait for these locked topics to become a few days old before I do so, just as I do with locked duplicate threads.

 

So, yes, rejoice. Less clutter, more happy members.

 

http://www.youtube.com/watch?v=lXSHNzyqh3M

Edited by ~Chaotic Discord~
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Woot! ChaoticDiscord strikes again with his deleting spree :D

I'll have to admit I'm guilty of having made one of these threads(Although I think mine was in GD or sugercube corner or something..) But to be fair that was before the support ticket thing was placed in the forums lists. Because I didn't even know where the support tickets option was until I was redirected.

 

Anyways, Good job ChaoticDiscord! Good ol cleanup of the forums, I think with the support tickets in a more easy to spot place there won't be as many of these threads, although I'm sure they'll be some people who are just confused.(Like me starting out here)

 

Funny thing is I actually got the notification from you deleting my thread ;P, and I knew you where up to something hehe :).

Anyways, thanks for the time you took cleaning up the forums a bit! Good ol Discord :D.

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My Oc's,

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For those of you who remember, I made a nifty thread back in mid-November, where I established one of my defining moments as the self-proclaimed Maintenance Manager around the forums, by going around the key locations for discussions on our board, and nuking (hiding) every single thread that was ever locked for being a duplicate. That yielded about seventy to eighty topics in all, I recall.

 

Well folks, welcome to the carpet bombing of topics, part two: The Feedback Forums Massacre.

 

As some may know and some may not, the Support Ticket System was established back in August of this year. Since then, every single 'I need halp' topic that's been posted in Feedback & Suggestions has been locked, and redirected to the support system for help instead. As some members have brought up a few times in the past, these topics pile onto each-other like legos, and before you know it, boom, mountain of locked threads.

 

No moar.

 

I've gone through the five most recent pages of Feedback and Suggestions, and nuked the thirty some odd topics that were locked by our Mutli-Moderation Suite ever since it was established. Aka, that little message telling you to go use Support Tickets :3

 

More importantly, just like how I will continue to nuke locked duplicate threads in our more populated discussion forums as they pop up, so too will I be killing topics in the feedback section that are locked for being support ticket questions. I'll wait for these locked topics to become a few days old before I do so, just as I do with locked duplicate threads.

 

So, yes, rejoice. Less clutter, more happy members.

 

Yay! Even though I'm new, that sounds like fun! (I'm talking about the deleting spree!) So, will all the 'I NEED HALP' topics be auto-deleted when they're posted?  ;)

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Yay! Even though I'm new, that sounds like fun! (I'm talking about the deleting spree!) So, will all the 'I NEED HALP' topics be auto-deleted when they're posted?  ;)

As I said, 'I'll wait for these locked topics to become a few days old before I do so, just as I do with locked duplicate threads.' :3


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So, Chaotic Discord, how does it feel knowing that you've once again made the forums a less chaotic and more organized, harmonious place?  ;)

 

applejack+u+mad.png

 

JK, thanks man!!!  We all appreciate the hard work Maintenance Manager!!!  :D


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"You'll hunt me. You'll condemn me, set the dogs on me. Because that's what needs to happen. Because sometimes... cupcakes aren't good enough. Sometimes ponies deserve more. Sometimes ponies deserve to have their faith rewarded... with muffins!!!"

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