Count to a million

[lomk 20,666]

263767

 

Oh wow. That's pretty awful. Didn't you just get that thing?

 

You might try using System Restore. Perhaps an update or something recently installed is causing the BSOD. 

Edited March 14, 2015 by Springtime Woona

[Overdrive 5,366]

263768

 

I just updated it last night, and it was acting up all day. I don't know how to do that.

[The Crimson Cross 7,533]

263769,

Wouldn't have a clue what BSOD even is.

[CC_Maud_Pie 6,431]

262770

Hey everypony!

[lomk 20,666]

263770

 

Well a Windows update is what caused my computer's desktop to become a blank black screen. Ergo the drive nuking. Although that's a little drastic. Even wiping was a little drastic. 

 

Anyway as you use your computer, it creates restore points, which are basically images of what all was on the computer at a given point in time. System Restore will put your computer back to a point it was at whenever it created that restore point. It won't remove things like malware and viruses, but it does fix registry issues. Something in your registry might be messed up. 

 

If you can get into Windows, you can just search for System Restore. If you can't, I think you can reboot then hit F10 right after it restarts, but I'm not sure. I haven't needed to use System Restore in a long time. 

[Frith is Magick 1,471]

263772

[Overdrive 5,366]

263773

 

It can't access the hard drive.

Edited March 14, 2015 by Overdrive

[lomk 20,666]

263774

 

I wonder if the connector came loose in the computer. That happened to me in my old laptop. The hard drive connector just came off once. But I never got that BSOD....

 

I'm sure you've rebooted it by now and that's not working....

 

I'd hate to call it disk failure because of how new it is. 

Edited March 14, 2015 by Springtime Woona

[Overdrive 5,366]

263775

 

It keeps giving me the same error code: 0xc0000185

[Frith is Magick 1,471]

263776

[lomk 20,666]

263777

 

I wish I could help, but I've never seen that before... 

 

Knowing you, there's not much that you could have done to it to cause the BSOD other than the update...

Edited March 14, 2015 by Springtime Woona

[Overdrive 5,366]

263778

 

I'm going to try and use a recovery USB to see if that does it, if not, it's going back to Best Buy, and they're going to fix it ASAP. If I have to, I'll frankenstein my 2 computers.

[Frith is Magick 1,471]

263779

[Overdrive 5,366]

263780

 

This is just ridiculous. Nothing came up in virus scans, and nothing came up before I updated it.

[lomk 20,666]

263781

 

What brand is it?

[Kawaii Besu 28,030]

263782

 

Hrmm...

[Overdrive 5,366]

263783

 

Toshiba

[lomk 20,666]

263784

 

Yeah Toshiba products are either or. I've seen really good ones (like my laptop, which is probably 3 years old by now and the worst that's wrong with it is the battery not charging) and I've seen horror stories involving Toshiba computers (my dad had one about 7 years ago and it was a nightmare).

 

It should still be under the manufacturer's warranty, though. 

[Overdrive 5,366]

263785

 

I know, but I can't afford the downtime. Hopefully it's something simple, or can be fixed quick, if I can't figure it out.

 

As I said, it was perfectly fine before I did a Windows Update. It got really slow and laggish earlier, before it kept freezing up, and now this.

Edited March 14, 2015 by Overdrive

[lomk 20,666]

263786

 

Hopefully it's a registry error. 

[Overdrive 5,366]

263787

 

I know, but the fact it isn't even picking up the hard drive?

[Frith is Magick 1,471]

263788

[Overdrive 5,366]

263789

 

And if it is the hard drive, I'm gonna rip the one out of my old computer, and have it put in there.

[lomk 20,666]

263790

 

*scratches head*

 

Yeah I imagine you need it for school. When my laptop screen broke in the middle of the semester, most of it still worked so made the screen use a 4:3 aspect ratio and I had everything I needed on there. I used it like that from October to January that year lol These kinds of things always seem to break when you need them most.......

 

I sure hope you don't have to get as drastic as Frankensteining other computers lol

[Overdrive 5,366]

263791

 

What I meant by frankenstining, is if the hard drive is bad, just take the huge one I put in my other computer, before it broke, in this computer. Hopefully it is something simple. I'm taking it to get serviced tomorrow, and hopefully it won't take long.