technical issue Unable to change my profile background

[Lisa 5,553]

I'll upload this image (1920x1080px, 244kb) to be my background, and when I go to press "Save Changes" this page pops up.

Edited July 2, 2015 by Monique

[Jokuc 8,175]

Odd, it works fine for me. Have you tried to download the file and upload it to your profile instead? I didn't even know you could use links to set your profile background..

[Lisa 5,553]

Odd, it works fine for me. Have you tried to download the file and upload it to your profile instead? I didn't even know you could use links to set your profile background..

 

That's what I am doing. I just provided a link to the image I'm using so that they can inspect it if it might be the image causing the problem.

[Jeric 46,890]

That's what I am doing. I just provided a link to the image I'm using so that they can inspect it if it might be the image causing the problem.

 

That is a server side error, but I wasn't able to replicate it. That said, I manually uploaded the image to your background for you. 

[Lisa 5,553]

That is a server side error, but I wasn't able to replicate it. That said, I manually uploaded the image to your background for you. 

 

Thank you  

But if it's a server side error, shouldn't it be affecting others?

[King 5,626]

 

 

But if it's a server side error, shouldn't it be affecting others?

 

I've logged the issue in the tech teams to-do list so it should be looked at in due time.

[Troblems 5,623]

The picture has been uploaded, and tech notified, so I'm locking this thread.