not getting password email

[Comrade Courage 653]

hi i wanted to set a new password and i reset it but it wouldn't work so then i clicked forgot password and i never got the email any help would be greatly appreciated

[Adorkable 2,737]

Hi! ^^

 

Did you make sure the password was sent to the correct Email?

 

Make sure that the Email that MLP Forums is sending the password to is correct! ^^

 

Also, sometime it takes a few minutes to a little while, just be patient!

 

Don't forget, sometimes these Emails can be placed in the "Junk" or "Spam" box, so be sure to check there too.

 

Hope this helps! ^^ (\

[SCS 7,443]

Hey there @Comrade Courage, I'm sorry you're having problems with this. Did following Adorkable's recommendations help, or are you still experiencing issues with this?

[Comrade Courage 653]

i believe the issue is resolved thanks everyone for the help

[Venomous 18,813]

Thank you for bringing this to our attention. We have confirmed the issue and were able to resolve it quickly. We will be marking this as closed.