What's the problem with my screen?

[Kevin Tang 2,426]

I know I should have gone to another relevant website for this problem

But if someone here can solve my issue right here, I will be very grateful.

So as you can see on the picture, there's an unusual black and purple lines at the edge of my screen.

Anypony knows what it is? And perhaps how to make them disappear?

Edited December 1, 2018 by Kevin Tang

[Midnight Solace 5,132]

Have you tried turning it off and on again? 

I'm not an expert at computers, but if that doesn't work, maybe you have an outdated graphics driver.

[Kevin Tang 2,426]

Just now, Midnight Solace said:

Have you tried turning it off and on again? 

I'm not an expert at computers, but if that doesn't work, maybe you have an outdated graphics driver.

I already tried that

And why can an outdated graphic driver make a line?

[Midnight Solace 5,132]

@Kevin Tang Normally, updating the drivers fix problems. Worked for me. 

What kind of PC is it? Is the lines on a monitor?

[Kevin Tang 2,426]

@Midnight Solace

It's a laptop

[Odyssey 5,716]

@Kevin Tang Since your topic focuses on technical issues I have moved it to Media Discussion!

[ssj4gogita4 101]

Probably a hardware issue if it still happens on the BIOS screen.

 

https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/black-line-across-horizontal-in-laptop-screen/td-p/5899237

 

Even if you don't have an HP computer...

[qwerE 96]

I had one of these, and it was a monitor issue. There's no easy way of fixing it yourself - you'll have to see a technician.

Have you ever dropped your laptop recently? It may occur after an impact, even a minor one.

[Quinch 1,120]

It looks very clean, which to me looks like dead LEDs. Software issue is unlikely, but worth checking out - if you can get into BIOS {F2 on Acer, F12 on Lenovo, F10 on HP, Escape on ASUS off the top of my head} and see if the pixels are dead there as well. If they are, then it's a hardware issue for sure and no way to fix it without replacing the panel {see if warranty repair is a possibility, some companies are better than others}.

If it doesn't show up in BIOS and only in Windows, then it does sound like a driver or some other kind of software issue, so reinstalling the drivers would be a logical first step.

[Jedishy 3,548]

31 minutes ago, Quinch said:

It looks very clean, which to me looks like dead LEDs. Software issue is unlikely, but worth checking out - if you can get into BIOS {F2 on Acer, F12 on Lenovo, F10 on HP, Escape on ASUS off the top of my head} and see if the pixels are dead there as well. If they are, then it's a hardware issue for sure and no way to fix it without replacing the panel {see if warranty repair is a possibility, some companies are better than others}.

If it doesn't show up in BIOS and only in Windows, then it does sound like a driver or some other kind of software issue, so reinstalling the drivers would be a logical first step.

This^ 100% this. I used to do PC repair for Staples and these are the exact steps I would have followed. So check BIOS, update all drivers and well the rest of it is laid out nicely by Quinch if these two steps do not give any answers. 

[cuteycindyhoney 13,307]

It looks like a hardware problem to me. The screen may be physically damaged.