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technology Need Help on my Laptop!


Magnum Flare

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I'm not sure this place fits for searching for help on my comp, but I don't see any other areas that fits better.

 

So, since around late January, for some reason, I've been unable to login to ANY online game lying around my comp, be it League of Legends, Steam (I wanted to play TF2 again) or Dragon Nest (MMORPG, in this case, after loading screen it went error and unable to go task manager).

 

My primary concern was League since I was very active there, although I think it's not about LoL. Here are some facts underlying my issue.

 

1. Both my Windows Laptop and my Mac are unable to log in to League in my home.

2. I'm able to login from school, the only other place I tried. 

3. I've tried every single solutions given on Riot Tech Support, including DNS and firewall etc.

4. I've tried a lot of googling the solution and none cleared up my solution.

 

So far no solution has giving me success. So I'm asking you people who are tech genius here, how do I solve this?

  • Brohoof 1

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Alicorn Sunset Shimmer!

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Yeah, this is the right forum section to ask about this stuff.

 

Right now it sounds like the problem is specific to your home computer if you were able to login at school, but that shouldn't be viewed as a fact just yet. Would be good to try it out at a library or something.

 

It seems like you're able to access other aspects of the internet just fine? Also, do you have any issues logging into any website (other than MLPF) or game that's actually in your regular browser?

 

What kind of error do you get when you try to login? 

 

My best guess would be that you have something wonky going on with your firewall, but you said you already investigated that. 

 

As always, would be good to do a virus scan just to be on the safe side. Malware can do some weird shit.


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Yeah, this is the right forum section to ask about this stuff.

 

Right now it sounds like the problem is specific to your home computer if you were able to login at school, but that shouldn't be viewed as a fact just yet. Would be good to try it out at a library or something.

 

It seems like you're able to access other aspects of the internet just fine? Also, do you have any issues logging into any website (other than MLPF) or game that's actually in your regular browser?

 

What kind of error do you get when you try to login? 

 

My best guess would be that you have something wonky going on with your firewall, but you said you already investigated that. 

 

As always, would be good to do a virus scan just to be on the safe side. Malware can do some weird shit.

 

Probably I may need to test it in another place.

 

Yes, accessing internet is fine with me, although something peculiar come up just today. My adblock plus didn't work and as I tried to re install via chrome store, I'm unable to apply the extension, claiming that the connection timed out, which is actually the same message given on my League Login page and Steam Login page.

 

 

post-25301-0-22678600-1423906868.png

I just took a pic of this

 

post-25301-0-34162300-1423906874_thumb.png

This was taken back in January, I used this for Riot Support

Edited by FabulousNightmare

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Alicorn Sunset Shimmer!

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Are you using a hardware firewall and a software firewall, or just the latter? What kind of software firewall are you using?


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Uhh... Crap.

 

The only thing I know is that it's a Window Firewall. My laptop is ASUS ROG (if it helps in a way)

 

If you don't know whether you have a hardware firewall you probably don't, unless someone else may have set one up for you. It's configured through your router's control panel, which you can access from a URL that should be given to you in the product's manual or something similar. 

 

I recommend checking to see what rules you have set up for Windows Firewall. If you don't know how to do that, this may be of help: https://technet.microsoft.com/en-us/library/cc748991(v=ws.10).aspx

 

Please note that that article has several subarticles, located in the navigation pane on the left.


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