My post got eaten

[Clover Heart 978]

I don't know if this can be fixed or if it's important enough to be posted here, but if it is possible to fix, I'd appreciate it.

 

http://mlpforums.com/topic/82982-childfree-by-choice/

I created this topic about two weeks ago. My original post was rather lengthy at 3000-4000 characters. As you can see, it's no longer that length. In fact, it cuts off in the middle of a word. When I first posted this, I remember that it was definitely not like this. I visited this topic several times and each time, it was the original length that I had posted. Is it possible to restore this post? And if not, is it possible to let me know how this happened so I might avoid this happening in the future? Or might this be a bug?

 

I wouldn't mind so much except one, I spent a lot of time writing it and it was a long, thoughtful post and two, I was the creator of the topic, so people reading for the first time may not understand my gist or simply think I'm an idiot or something.

 

Anyway, if this could be resolved, I would really appreciate it. Thanks in advance.

[Sunny Fox 5,929]

I passed the word up the line. I'm sure someone will look into it, and hopefully fix the problem.

[valete 195]

I've actually seen other posts that also got 'eaten', and I've sent in an email to tech@mlpforums.com. 

 

The only difference was that this time, it was the board constitution that I linked to them (along with a couple of other posts). 

 

I hope these issues get solved soon (without much hassle on the tech team, hopefully)!

[That One Techpriest You Used To Know 2,286]

Considering that the data servers took a headtrip, that wouldn't surprise me one bit. Hey, not everything can be restored perfectly. 

[SasQ 1,355]

I've just found one of my posts cut in half, too. Here's the post:

http://mlpforums.com/topic/60489-mlp-religion/page-3#entry1793534

The original post was longer, and I'm sure that it was, because I described there the idea of a quest for finding the Elements of Harmony in our Human World (their "spirits"/"essences"), and I don't see it there :-( I reference this post from other posts, but now, when this fragment is missing, it invalidates the whole purpose of it :-/

 

Is it some problem caused by the database server crashing lately? I hope that my other "important" posts haven't been cut, because for many of them I don't have any backup :..-(

[Twilight Sparkle ✨ 8,520]

Please email tech@mlpforums.com for assistance if you haven't already. When doing so, it would be helpful if you include the URL's to any affected content. We are receiving a lot of requests so I kindly ask your patience when waiting for a response, but all content posted prior to December 23 should be recoverable.

[SasQ 1,355]

I sent URLs to the broken posts in an e-mail from go2.pl, Date: Tue, 07 Jan 2014 03:50:01 +0100. So if your post is from 2014-01-07T17:17:31+00:00, I guess my e-mail didn't make it (I heard that some Polish mail servers are banned by administrators in USA), so I repeat its content here:

 

Well, several of my posts seem to be very trimmed. Here is a few I found so far:

http://mlpforums.com/topic/23275-s01e15-feeling-pinkie-keen/page-3#entry1656409
http://mlpforums.com/topic/79114-portal-to-equestria/page-2#entry2039499
http://mlpforums.com/topic/56496-guide-to-telling-people-you-are-a-brony/#entry1350921
http://mlpforums.com/topic/60489-mlp-religion/page-3#entry1793534
http://mlpforums.com/topic/57560-going-vegetarian/page-15#entry1539235

Seems like my every post which was longer than around 1000 characters has been corrupted :-/
There are even whole threads totally destroyed ;-@

http://mlpforums.com/topic/45643-symbolism-in-mlpfim-and-hidden-knowledge/
http://mlpforums.com/topic/78573-mlp-star-wars-crossover-story-dream-inspired/

I put a lot of effort and thought in writing those articles, those were very long
posts, and I don't have any backups of them. I hope they're not gone forever... :,-(

 

 

 

We are receiving a lot of requests so I kindly ask your patience when waiting for a response, but all content posted prior to December 23 should be recoverable.

 

No problem, I'll wait. Better later than never. Your response above is very uplifting, since all these posts were from before Dec. 23: my Internet connection was broken throughout all Christmas holidays.

[Creamy Arty 6,251]

@@SasQ, you can also go here to create a support ticket, and select Technical Issues/Bug Reports for the department.

[SCS 7,443]

Hi @SasQ - did you ever send in a support ticket about this? That would be the best way to ensure that your content is recovered.

[SasQ 1,355]

I thought it's enough if I described the problem here, since the staff members have seen my post here already.

But OK, I've just created the ticket.

[SCS 7,443]

I thought it's enough if I described the problem here, since the staff members have seen my post here already.

But OK, I've just created the ticket.

 

Thanks. I've moved your ticket to a department where it will be more readily seen by the technical administrators specifically - you should hopefully receive a response soon.

 

Given that you will now be communicating directly with the technical administration staff regarding this issue via support tickets, I will lock this thread.

[Venomous 18,813]

Thank you for bringing this to our attention. We have confirmed the issue and were able to resolve it quickly. We will be marking this as closed.