gaming Microsoft bringing 'Full Refunds' system to Xbox One and Windows 10

[Kyoshi Frost Wolf 41,534]

http://gamingbolt.com/microsoft-bringing-full-refunds-for-digital-purchases-to-xbox-one-and-windows-10

Well, this is quite the surprise. Microsoft has apparently announced that they will be bring a full refund policy to Xbox One and Windows 10, a system that has been a huge success on the Steam Platform. This system will allow users to receive a refund of Xbox One and Windows 10 games, under circumstances that are basically identical to Steam's version:

 

"The requirements in place are simple- all games on Xbox One, and most products on the Windows 10 store (there may be some third party app exceptions) are refundable, within 14 days of purchase. The user must have downloaded and launched the product at least once, and total time logged with the product must be less than 2 hours. DLC and add ons are not refundable."
 

Sounds familiar right? This is essentially Steam's refund policy entirely, except for Xbox. This is fantastic news. The Steam version of this has been a huge success among gamers and it has generated all sorts of new consumer confidence.

 

With the also massively successful backwards compatibility and Scorpio on the horizon, this is another fantastic addition for Xbox gamers.

 

What do you all think?

 

 

[Lil' Lovebug 1,041]

This is good. This is very good.

[~Natural Beauty~ 323]

Sounds nice to me.

@Kyoshi

[OLD ACCOUNT 185]

finally ! xD this is great news incase if you baught a bad game *caugh no mans sky caugh* lol.

[Cl0udChaser 3,006]

Finally! Thank You. It's better now if something goes wrong.

Edited April 13, 2017 by Cl0udChaser

[Kaneki 1,073]

Neat. I don't have an Xbox, but I'm sure this will come in handy to many people.

[K.Rool Addict 718]

I read the title and I assumed that Mictrosoft was offering "full refunds" to anyone who bought their Xbox One consoles xD 

IMO, if you were unfortunate enough to have purchased an Xbox One at launch for 500$ you should be allowed to send it back to Microsoft for a free Scorpio (when it comes out). Anything less and Microsoft is taking advantage of their consumers.

[Kyoshi Frost Wolf 41,534]

11 minutes ago, K.Rool Addict said:

I read the title and I assumed that Mictrosoft was offering "full refunds" to anyone who bought their Xbox One consoles xD 

IMO, if you were unfortunate enough to have purchased an Xbox One at launch for 500$ you should be allowed to send it back to Microsoft for a free Scorpio (when it comes out). Anything less and Microsoft is taking advantage of their consumers.

That has absolutely nothing to do with this thread.

[K.Rool Addict 718]

Just now, Kyoshi said:

That has absolutely nothing to do with this thread.

I know. That's what I said in my post xD "Looked at the title, assumed the thread was about something else" lol

[tangra 15]

It's actually like Microsoft cares about their consumers for once. Let's hope Sony gets the memo and implements a refund system for the PS4  as well.

[Scrubbed user 3,416]

8 hours ago, Kyoshi said:

"The requirements in place are simple- all games on Xbox One, and most products on the Windows 10 store (there may be some third party app exceptions) are refundable, within 14 days of purchase. The user must have downloaded and launched the product at least once, and total time logged with the product must be less than 2 hours. DLC and add ons are not refundable."

More or less word for word of Steam's refund policy.

[Kairo 49]

Thank god, now i can refund that one game because of that one thing that it did.

[SpongeBobsLittlePony 112]

Hmm...

i didn't realize that that even existed, in the first place!  Awesome!

[EpicEnergy 23,218]

All I see today is non-refundable digital purchases, I don't think Microsoft executed this idea.